To avoid any future misunderstanding your attention is drawn to the following points within the Terms & Conditions which form part of your acceptance of the conditions of sale:
While every effort is made to ensure Season Tickets are dispatched on the same working day for orders received before 1400 or next working day for orders placed after 1400 or on non-working days, it may take up to 3 working days for your order to be dispatched. Orders are dispatched by 1st Class Post and sufficient time should be allowed when ordering to ensure receipt before the first day of intended travel. Normal (non-refundable) fares will be applicable during this period.
Travel for the applicable journey is only permitted on production of a valid Season Ticket to the driver when boarding by the named cardholder otherwise a non-refundable fare is charged at the applicable rate.