Request Replacement Tickets
If your pass has been lost, stolen or damaged then a replacement is arranged online. Only proceed once you are sure that you no longer have your original pass. Once a replacement is ordered the old one will be hot listed and no longer valid for travel. This process cannot be reversed and you will need to wait for your new one to be posted to you or collected from office (email office@delainebuses.com) at the time of ordering to arrange collection.
While every effort is made to ensure Replacement Season Tickets are dispatched on the same working day for orders received before 1400 or next working day for orders placed after 1400 or on non-working days, it may take up to 3 working days for your order to be dispatched. Orders are dispatched by 1st Class Post. Normal (non-refundable) fares will be applicable until you receive your replacement pass. If you email at the time of ordering you can arrange collection from the office.
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TERMS & CONDITIONS

To avoid any future misunderstanding your attention is drawn to the following points within the Terms & Conditions which form part of your acceptance of the conditions of sale:

DELIVERY

While every effort is made to ensure Season Tickets are dispatched on the same working day for orders received before 1400 or next working day for orders placed after 1400 or on non-working days, it may take up to 3 working days for your order to be dispatched. Orders are dispatched by 1st Class Post and sufficient time should be allowed when ordering to ensure receipt before the first day of intended travel. Normal (non-refundable) fares will be applicable during this period.

PERMITTED TRAVEL

Travel for the applicable journey is only permitted on production of a valid Season Ticket to the driver when boarding by the named cardholder otherwise a non-refundable fare is charged at the applicable rate.

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By ordering a Season Ticket(s) you are agreeing to our terms and conditions
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Bourne Grammar School
Annual 09/22-07/23
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Bourne Academy
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The Deepings School
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Stamford College
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Peterborough (All Schools)
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Glinton (AMVC)
Annual 09/22-07/23
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Kirkstone House School
Annual 09/22-07/23
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Terms 1-2 Autumn 2022
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Stamford (Welland Academy)
Annual 09/22-07/23
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Stamford (Endowed Schools)
Annual 09/22-07/23
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Spalding (All Schools)
Annual 09/22-07/23
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Terms 1-2 Autumn 2022
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